BGA Academy Business Growth Accelerator Strategic Marketing Private Policy
BGA Academy Business Growth Accelerator Strategic Marketing Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
BGA Academy Business Growth Accelerator Strategic Marketing Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
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How we use collected information – BGA Academy Business Growth Accelerator Strategic Marketing
BGA Academy may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect your information – BGA Academy Business Growth Accelerator Strategic Marketing
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
updated policy January 1 2018
Bga Academy Data protection policy
Context and overview
* Policy prepared by: Brian Calder Bga Academy
* Approved by board / management on: 1 January 2018
* Policy became operational on: 1 January 2018
* Next review date: 1 January 2019
BgaAcademy.com needs to gather and use certain information about individuals.
These can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact.
This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards — and to comply with the law.
Why this policy exists
This data protection policy ensures BgaAcademy.com:
* Complies with data protection law and follow good practice
* Protects the rights of staff, customers, and partners
* Is open about how it stores and processes individuals’ data
* Protects itself from the risks of a data breach
Data protection law
The Data Protection Act 1998 describes how organisations — including BgaAcademy.com— must collect, handle and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles.
These say that personal data must:
1. Be processed fairly and lawfully
2. Be obtained only for specific, lawful purposes
3. Be adequate, relevant and not excessive
4. Be accurate and kept up to date
5. Not be held for any longer than necessary
6. Processed in accordance with the rights of data subjects
7. Be protected in appropriate ways
8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection
People, risks and responsibilities
This policy applies to:
* The head office of BgaAcademy.com
* All branches of BgaAcademy.com
* All staff and volunteers of BgaAcademy.com
* All contractors, suppliers and other people working on behalf of BgaAcademy.com
It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:
* Names of individuals
* Postal addresses
* Email addresses
* Social media connections
* Telephone numbers
* …plus any other information relating to individuals
Data protection risks
This policy helps to protect BgaAcademy.com from some very real data security risks, including:
* Breaches of confidentiality. For instance, the information being given out inappropriately.
* Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
* Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.
Everyone who works for or with BgaAcademy.com has some responsibility for ensuring data is collected, stored and handled appropriately.
Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.
However, these people have key areas of responsibility:
* The board of directors is ultimately responsible for ensuring that BgaAcademy.com meets its legal obligations.
* The [data protection officer], [Brian Calder], is responsible for:
o Keeping the board updated about data protection responsibilities, risks, and issues.
o Reviewing all data protection procedures and related policies, in line with an agreed schedule.
o Arranging data protection training and advice for the people covered by this policy.
o Handling data protection questions from staff and anyone else covered by this policy.
o Dealing with requests from individuals to see the data BgaAcademy.com holds about them (also called ‘subject access requests’).
o Checking and approving any contracts or agreements with third parties that may handle the company’s sensitive data.
* The [IT manager], [Brian Calder], is responsible for:
o Ensuring all systems, services, and equipment used for storing data meet acceptable security standards.
o Performing regular checks and scans to ensure security hardware and software is functioning properly.
o Evaluating any third-party services the company is considering using to store or process data. For instance, cloud computing services.
* The [marketing manager], [Brian Calder], is responsible for:
o Approving any data protection statements attached to communications such as emails and letters.
o Addressing any data protection queries from journalists or media outlets like newspapers.
o Where necessary, working with other staff to ensure marketing initiatives abide by data protection principles.
General staff guidelines
* The only people able to access data covered by this policy should be those who need it for their work.
* Data should not be shared informally. When access to confidential information is required, employees can request it from their line managers.
* BgaAcademy.com will provide training to all employees to help them understand their responsibilities when handling data.
* Employees should keep all data secure, by taking sensible precautions and following the guidelines below.
* In particular, strong passwords must be used and they should never be shared.
* Personal data should not be disclosed to unauthorised people, either within the company or externally.
* Data should be regularly reviewed and updated if it is found to be out of date. If no longer required, it should be deleted and disposed of.
* Employees should request help from their line manager or the data protection officer if they are unsure about any aspect of data protection.
These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the IT manager or data controller.
When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.
These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:
* When not required, the paper or files should be kept in a locked drawer or filing cabinet.
* Employees should make sure paper and printouts are not left where unauthorised people could see them, like on a printer.
* Data printouts should be shredded and disposed of securely when no longer required.
When data is stored electronically, it must be protected from unauthorised access, accidental deletion, and malicious hacking attempts:
* Data should be protected by strong passwords that are changed regularly and never shared between employees.
* If data is stored on removable media (like a CD or DVD), these should be kept locked away securely when not being used.
* Data should only be stored on designated drives and servers, and should only be uploaded to approved cloud computing services.
* Servers containing personal data should be sited in a secure location, away from general office space.
* Data should be backed up frequently. Those backups should be tested regularly, in line with the company’s standard backup procedures.
* Data should never be saved directly to laptops or other mobile devices like tablets or smartphones without password protection.
* All servers and computers containing data should be protected by approved security software and a firewall.
Personal data is of no value to BgaAcademy.com unless the business can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:
* When working with personal data, employees should ensure the screens of their computers are always locked when left unattended.
* Personal data should not be shared informally. In particular, it should never be sent by email, as this form of communication is not secure.
* Data must be encrypted before being transferred electronically. The IT manager can explain how to send data to authorised external contacts.
* Personal data should never be transferred outside of the European Economic Area.
* Employees should not save copies of personal data to their own computers. Always access and update the central copy of any data.
The law requires BgaAcademy.com to take reasonable steps to ensure data is kept accurate and up to date.
The more important it is that the personal data is accurate, the greater the effort BgaAcademy.com should put into ensuring its accuracy.
It is the responsibility of all employees who work with data to take reasonable steps to ensure it is kept as accurate and up to date as possible.
* Data will be held in as few places as necessary. Staff should not create any unnecessary additional data sets.
* Staff should take every opportunity to ensure data is updated. For instance, by confirming a customer’s details when they call.
* BgaAcademy.com will make it easy for data subjects to update the information BgaAcademy.com holds about them. For instance, via the company website.
* Data should be updated as inaccuracies are discovered. For instance, if a customer can no longer be reached on their stored telephone number, it should be removed from the database.
* It is the marketing manager’s responsibility to ensure marketing databases are checked against industry suppression files every six months.
Subject access requests
All individuals who are the subject of personal data held by BgaAcademy.com are entitled to:
* Ask what information the company holds about them and why.
* Ask how to gain access to it.
* Be informed how to keep it up to date.
* Be informed how the company is meeting its data protection obligations.
If an individual contacts the company requesting this information, this is called a subject access request.
Subject access requests from individuals should be made by email, addressed to the data controller at [email address]. The data controller can supply a standard request form, although individuals do not have to use this.
Individuals will be charged £10 per subject access request. The data controller will aim to provide the relevant data within 14 days.
The data controller will always verify the identity of anyone making a subject access request before handing over any information.
Disclosing data for other reasons
In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject.
Under these circumstances, BgaAcademy.com will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.
BgaAcademy.com aims to ensure that individuals are aware that their data is being processed and that they understand:
* How the data is being used
* How to exercise their rights
To these ends, the company has a privacy statement, setting out how data relating to individuals is used by the company.
[This is available on request. A version of this statement is also available on the company’s website.]
Contacting us – BGA Academy Business Growth Accelerator Strategic Marketing